This is the Getting Started Guide for the CloudFace Contacts service. You should first read the sections in this page and then jump to the more advanced topics below.
Server | Location |
---|---|
ds1-sjc.entic.net | San Jose. California. USA. |
Server accepts SSL secure connections on port 636.
Once you know the server name to use, you need to configure your client (CloudFace Contacts can be looked up using any client that supports the “LDAP” protocol). Here are generic instructions for configuring your LDAP client to connect to the CloudFace server.
You can find more detailed instructions for specific clients below.
Some step-by-step configuration settings for some popular LDAP supported clients.
All clients support Searching - being able to search for a contact. However, most of these clients do NOT support Browsing. Browsing lists all your contacts on the server when the Address Book is opened.
Here is a product matrix that shows the differences.
Client | LDAP support | Browsing |
---|---|---|
Apple Mac OSX | Yes | No |
Apple iOS using CloudFace.app | Yes | Yes |
Evolution Windows and Linux | Yes | Yes |
Outlook Express | Yes | No |
Outlook | Yes | No1 |
Thunderbird | Yes | No2 |
Luma | Yes | Yes |
1Outlook seems to have LDAP Browsing feature but requires Group Policy changes.
2Thunderbird has an extension called Contacts Sidebar that allows Browsing.
Here are bugs/enhancement requests with the LDAP features in their respective clients. Please “vote” for these bugs to get your voice heard!
Here are some VoIP (hard and soft) phones that support LDAP protocol. Please note: We have not tested these and you should be sure they work before plunging ahead and purchasing them for use with our CloudFace. You'll of course need a SIP provider for this.