Table of Contents
CloudFace
This is the Getting Started Guide for the CloudFace Contacts service. You should first read the sections in this page and then jump to the more advanced topics below.
- Jump to the CloudFace Mobile Documentation - for users of the CloudFace.app on the iPhone/iPad
- Jump to the CloudFace Browser Documentation
Servers
| Server | Location |
|---|---|
| ds1-sjc.entic.net | San Jose. California. USA. |
Server accepts SSL secure connections on port 636.
Client Configuration
Once you know the server name to use, you need to configure your client (CloudFace Contacts can be looked up using any client that supports the “LDAP” protocol). Here are generic instructions for configuring your LDAP client to connect to the CloudFace server.
- BIND and BASE or SEARCH DN should be: uid=<username>, ou=People, o=entic.net. If your login name is surf, the BIND and BASE DN would be: uid=surf, ou=People, o=entic.net
- SSL should be enabled, port 636
You can find more detailed instructions for specific clients below.
Clients
Some step-by-step configuration settings for some popular LDAP supported clients.
-
- Thunderbird also has an extension that allows for Browsing LDAP contacts: Contacts Sidebar.
Client Comparison
All clients support Searching - being able to search for a contact. However, most of these clients do NOT support Browsing. Browsing lists all your contacts on the server when the Address Book is opened.
Here is a product matrix that shows the differences.
| Client | LDAP support | Browsing |
|---|---|---|
| Apple Mac OSX | Yes | No |
| Apple iOS using CloudFace.app | Yes | Yes |
| Evolution Windows and Linux | Yes | Yes |
| Outlook Express | Yes | No |
| Outlook | Yes | No1 |
| Thunderbird | Yes | No2 |
| Luma | Yes | Yes |
1Outlook seems to have LDAP Browsing feature but requires Group Policy changes.
2Thunderbird has an extension called Contacts Sidebar that allows Browsing.
Known Issues
Here are bugs/enhancement requests with the LDAP features in their respective clients. Please “vote” for these bugs to get your voice heard!
- iPhone 7226503 Does not recognize chained certificates
- Mac OS X Address Book: 7226520 Browse-able and/or Edit-able LDAP server
- Mac OS X Address Book: 8252309 AB doesn't query homePhone and homePostalAddress
- Thunderbird 86405 Browse-able and/or Edit-able LDAP server
Phones
Here are some VoIP (hard and soft) phones that support LDAP protocol. Please note: We have not tested these and you should be sure they work before plunging ahead and purchasing them for use with our CloudFace. You'll of course need a SIP provider for this.
Soft Phones
Hard/Desk Phones
- Snom See documentation
- Linksys/Cisco SPA9xx series, see documentation
- Polycom Productivity Suite software license plus one of SoundPoint and SoundStation IP models is required
