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cloudface [2011/04/03 18:50]
admin [Client Comparison]
cloudface [2011/12/22 02:25] (current)
admin
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 +====== CloudFace ======
  
 +This is the Getting Started Guide for the CloudFace Contacts service. You should first read the sections in this page and then jump to the more advanced topics below.
 +
 +  * Jump to the [[cloudface_mobile|CloudFace Mobile Documentation]] - for users of the CloudFace.app on the iPhone/iPad
 +  * Jump to the [[ldapbook_in_the_browser|CloudFace Browser Documentation]]
 +
 +====== Servers ======
 +
 +^ Server ​        ^ Location ​        ^
 +| ds1-sjc.entic.net ​   | San Jose. California. USA.     |
 +
 +Server accepts SSL secure connections on port 636.
 +
 +====== Client Configuration ======
 +
 +Once you know the server name to use, you need to configure your client (CloudFace Contacts can be looked up using any client that supports the "​LDAP"​ protocol). Here are generic instructions for configuring your LDAP client to connect to the CloudFace server.
 +
 +  * BIND **and** BASE or SEARCH DN should be: **uid=<​username>,​ ou=People, o=entic.net**. If your login name is **surf**, the BIND and BASE DN would be: uid=**surf**,​ ou=People, o=entic.net
 +  * SSL should be enabled, port 636
 +
 +You can find more detailed instructions for specific clients below.
 +===== Clients =====
 +
 +Some step-by-step configuration settings for some popular LDAP supported clients.
 +
 +  * [[Thunderbird]]
 +     * Thunderbird also has an extension that allows for **Browsing** LDAP contacts: [[http://​jpeters.no-ip.com/​extensions/​index.php?​page=tb_cs|Contacts Sidebar]].
 +  * [[Outlook]] ​
 +  * [[Outlook 2011]]
 +  * [[Windows Live Mail]]
 +  * [[Evolution]]
 +  * [[Mac Address Book]]
 +  * [[cloudface_mobile|iPhone or iPad]]
 +  * [[http://​luma.sourceforge.net/​about.html|Luma for Mac and Linux]]
 +
 +==== Client Comparison ====
 +
 +All clients support //​Searching//​ - being able to search for a contact. However, most of these clients do NOT support //​Browsing//​. Browsing lists all your contacts on the server when the Address Book is opened.
 +
 +Here is a product matrix that shows the differences.
 +
 +^ Client ​        ^ LDAP support ​        ^ Browsing ^
 +| Apple Mac OSX    | Yes     | No        |
 +| Apple iOS using CloudFace.app ​   | Yes     | Yes        |
 +| Evolution [[http://​www.dipconsultants.com/​evolution|Windows]] and [[http://​projects.gnome.org/​evolution/​|Linux]] ​  | Yes     | Yes        |
 +| Outlook Express ​   | Yes     | No        |
 +| Outlook ​   | Yes     | No<​sup>​1</​sup> ​      |
 +| Thunderbird ​   | Yes     | No<​sup>​2</​sup> ​       |
 +| [[http://​luma.sourceforge.net/​about.html|Luma]] | Yes | Yes |
 +
 +<​sup>​1</​sup>​Outlook seems to have LDAP Browsing feature but requires [[http://​technet.microsoft.com/​en-us/​library/​cc179232(office.12).aspx|Group Policy]] changes.
 +
 +<​sup>​2</​sup>​Thunderbird has an extension called [[http://​jpeters.no-ip.com/​extensions/​index.php?​page=tb_cs|Contacts Sidebar]] that allows Browsing.
 +
 +
 +
 +
 +
 +===== Known Issues =====
 +
 +Here are bugs/​enhancement requests with the LDAP features in their respective clients. Please "​vote"​ for these bugs to get your voice heard!
 +
 +  * iPhone [[rdar://​problem/​7226503|7226503]] Does not recognize chained certificates
 +  * Mac OS X Address Book: [[rdar://​problem/​7226520|7226520]] Browse-able and/or Edit-able LDAP server
 +  * Mac OS X Address Book: [[rdar://​problem/​8252309|8252309]] AB doesn'​t query homePhone and homePostalAddress
 +  * Thunderbird [[https://​bugzilla.mozilla.org/​show_bug.cgi?​id=86405|86405]] Browse-able and/or Edit-able LDAP server
 +
 +
 +====== Phones ======
 +
 +Here are some VoIP (hard and soft) phones that support LDAP protocol. Please note: We have not tested these and you should be sure they work before plunging ahead and purchasing them for use with our CloudFace. You'll of course need a SIP provider for this.
 +
 +==== Soft Phones ====
 +
 +  * [[http://​www.counterpath.com/​bria.html|CounterPath Bria Professional]]
 +
 +==== Hard/Desk Phones ====
 +
 +  * [[http://​www.telephonyware.com/​telephonyware/​brands/​snom.html|Snom]] See [[http://​wiki.snom.com/​LDAP|documentation]]
 +  * [[http://​www.telephonyware.com/​telephonyware/​brands/​linksys.html|Linksys/​Cisco]] SPA9xx series, see [[https://​www.myciscocommunity.com/​servlet/​JiveServlet/​previewBody/​1251-102-2-4033/​SPA900_LDAP_CORP_DIR_V11.pdf;​jsessionid=8474B07BB893A21DB1C735314D49FF77.node0|documentation]]
 +  * [[http://​www.telephonyware.com/​telephonyware/​products/​polycom-prodsuite-single.html|Polycom Productivity Suite]] software license plus one of [[http://​www.telephonyware.com/​telephonyware/​brands/​polycom.html|SoundPoint and SoundStation IP]] models is required
cloudface.txt ยท Last modified: 2011/12/22 02:25 by admin